Terms And Condition

TERMS AND CONDITIONS FOR EQUIPNEST EARTHMOVERS

This contract has two sections, one for partners and the other for clients.

GENERAL TERMS:

• Partners and clients must comply with all applicable laws and regulations in Nigeria.
• The platform reserves the right to modify these Terms and Conditions at any time.
• Disputes will be resolved through arbitration in accordance with Nigerian law.

CLIENT TERMS AND CONDITIONS

1. Accurate Project Information: Clients must provide accurate information about the project type and location.
2. Inspection Requests: Clients must request inspections if unsure about suitable equipment or project feasibility. Any equipment taken to the site for impossible job will be removed without a full refund.
3. Site Fees and Security: Clients must settle area/community boys or gate fees and provide security for equipment and accessories during the rental period.
4. Deal Status Updates: Clients must update the status of the deal from start to finish including extension and reorder of deals.
5. Site Safety: Clients must ensure the site is safe from conflicts, protecting equipment, accessories, and operators/workers.
6. Delay Penalties: Delays caused by on-site conflicts result in equipment removal without a refund.
7. Off-Platform Business: Clients should not do any form of off-platform business with partners, all subsequent business should be logged on the platform for follow up and tracking. We’ll not be liable for any complications that may arise from breaking this rule.
8. Payment Terms: Clients must make timely payments, with equipment removal possible if payments are delayed (beyond 1 day).

PARTNER TERMS AND CONDITIONS

1. Reliable Equipment: Partners must list and provide only reliable and well-maintained heavy equipment on the platform. Any damages or unbearable delays caused by equipment failure may warrant a refund to the client.
2. Equipment Availability: Partners must accurately state the availability of their equipment, including whether it is available, unavailable, at work, or under repair. Updates must be made in a timely manner to reflect any changes in availability.
3. Customer Service: Partners must provide excellent customer service, ensuring no heated arguments or disputes with clients. At EquipNest, customer’s satisfaction is a priority and we don’t want to achieve that at the detriment of our partners. So excellent customer service will help reduce tensions and increase satisfaction.
4. Contract Status Updates: Partners must update the status of each contract from booking to completion, enabling better follow-up and tracking.
5. No Off-Platform Business: Partners must not engage in off-platform business with clients acquired through the platform. All subsequent business must be logged and processed through the platform.
6. Breakdown Response: Partners must respond swiftly to equipment breakdowns, minimizing downtime and ensuring prompt resolution.
7. Commission Agreement: Partners must agree to the platform’s flat rate commission and not use it as an excuse to mistreat customers or bypass the platform for unofficial business.
8. Trusted Operators: Partners must use only trusted operators who comply with these Terms and Conditions.

PRIVACY STATEMENT FOR EQUIPNEST EARTHMOVERS
EquipNest Earthmovers respects your privacy and is committed to protecting it at all times. This online privacy statement explains how EquipNest Earthmovers collects, uses and safeguards information on its website.

This Internet Privacy Statement applies only to information collected by EquipNest Earthmovers through its website.

Changes to the Internet Privacy Statement
As our organization, membership and benefits change from time to time, this Internet Privacy Statement is expected to change as well. We reserve the right to amend the Internet Privacy Statement at any time, for any reason. We will post a notice that this Internet Privacy Statement has been amended by revising the “Last updated” date at the bottom of this page.

If you have questions about this Internet Privacy Statement, please send us an email at support@bigequipnest.com.

Information Collection

We collect personal information and data necessary for platform operations, including:

• Contact information (names, emails, phone numbers)
• Business information (company names, addresses, tax IDs)
• Equipment information (make, model, location)
• Rental and payment information
• User interactions (search history, messaging)

Information Use

We use collected information to:

• Facilitate rentals and payments
• Improve platform functionality and user experience
• Provide customer support
• Send newsletters and promotional materials (with opt-out options)
• Comply with legal and regulatory requirements

Data Protection

We implement robust security measures to protect user data, including:

• Encryption
• Secure servers and databases
• Access controls and authentication
• Regular security audits and updates

Data Sharing

We do not share personal information with third parties, except:

• With user consent
• To comply with legal requirements
• To facilitate payments and rentals

Cookie Policy

We use cookies to enhance user experience and track platform usage. Users can manage cookie settings through their browser.

Changes to Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted on the platform and communicated to users.

Contact Us

For privacy concerns or questions, please contact EquipNest Earthmovers at support@bigequipnest.com or on +2349138613824.

By using our platform, users (Partners and clients) acknowledge acceptance of this privacy policy.